Reference

peri11 Privacy Policy: Your Data Path

Your DANA, QRIS and account details are handled through a defined Privacy Policy, so you can see what we collect and why.

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peri11 peri11 Privacy Policy: Your Data Path
CONTACT ROUTES

Three Ways To Ask About Privacy

A clear contact route helps when you need an answer about your Privacy Policy rights or a wallet record. Sign in from your phone or desktop, open the account help area and send the relevant reference, date and request type. We use those details to find the correct record without asking you to post private account data in a public message.

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Privacy request

Use the account help route to ask for a copy, correction or removal of eligible personal data. Include the phone number linked to your account so we can match the request.

Wallet record check

For a DANA, OVO, GoPay or QRIS query, provide the payment reference and status shown in your account. We can then separate a wallet issue from a data request.

Account access help

If phone verification or sign-in blocks your privacy request, use the account help path first. We may ask for account details needed to confirm that the request comes from you.

HANDLING DETAILS

Inside peri11 Data Handling

We keep this policy practical by linking each data use to an account step you recognise. A phone verification result supports account access, a payment reference supports wallet reconciliation and a cookie…

Account data

We collect the details needed to create and maintain your account, such as your phone number and verification state. Optional profile details are handled according to the purpose shown when you provide them.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account events can create reference and status records. These help us match a cashier event, investigate errors and protect account history.

Cookies

Cookies and similar browser storage may remember sign-in state, security settings and page preferences. You can manage browser storage through your device settings, although some account steps may then need repeating.

Account security

Phone verification and sign-in checks help us distinguish your account session from an unfamiliar device. Never send a password or one-time code in a support message or payment reference.

Retention

We retain account, wallet and support records for the period needed to operate the service, resolve disputes, protect access or meet a legal duty. When that purpose ends, handling follows our deletion process.

Policy changes

If a material Privacy Policy change affects how we handle your data, we will place the revised wording on this page. Check the page before opening an account or continuing account access.

Privacy Policy Questions About peri11

These Privacy Policy answers focus on the account actions you are most likely to take: opening access, checking a wallet reference, managing cookies and asking for a copy or correction. If your question involves eligibility, service access depends on local law and the route shown in your account.

It covers account details, phone verification, device and cookie records, support requests and wallet references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create the account connection, complete the required verification step and help confirm that a request to access or change personal data comes from you.

Yes. The policy covers records created by DANA and QRIS, including a reference, amount and status used to match the wallet event to your account and investigate a stalled payment.

Sign in, open the account help area and send a privacy request with your linked phone number and the records you want. We may verify the account connection before responding.

Yes. Send the correction through the privacy contact route and describe the inaccurate field. Include the relevant account reference, but do not include your password or one-time verification code.

Cookies may remember sign-in state, security settings and browser preferences. You can clear or restrict them in your phone or desktop browser, though some account steps may need to be repeated.

You can ask us to remove eligible data through the privacy route. Some account, payment or support records may remain while needed for security, dispute handling or a legal duty.

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